Privacy Policy
Privacy policy of The Videogram
Last updated: April 2026
The Videogram, located at Drielandendreef 42, 3845 CA Harderwijk, the Netherlands, is responsible for the processing of personal data as set out in this privacy policy.
Contact details:
The Videogram
Drielandendreef 42, 3845 CA Harderwijk, the Netherlands
Phone: +31 6 38 384 695
Email: info@thevideogram.nl
Personal data we process
The Videogram processes personal data because you use our services and/or because you provide this data to us directly. Below is an overview of the personal data we process:
- First and last name
- Phone number
- Email address
- IP address
- Internet browser and device type
- Other data you actively provide, for example through correspondence or by phone
Special and/or sensitive personal data
Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16 years of age. We therefore encourage parents to be involved in the online activities of their children. If you believe that we have collected personal data about a minor without such consent, please contact us at info@thevideogram.nl, and we will delete this information.
Purposes of personal data processing
The Videogram processes your personal data for the following purposes:
- Processing your payment
- To contact you by phone or email when necessary to carry out our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- The Videogram analyses your behaviour on the website to improve the website and to tailor our range of products and services to your preferences
Automated decision-making
The Videogram does not make decisions based on automated processing about matters that can have (significant) consequences for individuals. These are decisions made by computer programs or systems without human involvement.
How long we retain personal data
The Videogram does not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We apply a maximum retention period of 24 months for personal data collected through the contact form.
Sharing personal data with third parties
The Videogram only shares data with third parties when this is necessary for the performance of our agreement with you or to comply with a legal obligation.
Cookies
The Videogram uses functional and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone upon your first visit to this website. For more information about our use of cookies, please refer to our Cookie Policy.
Viewing, modifying or deleting data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data by The Videogram, and you have the right to data portability.
You can send a request for access, correction, deletion or data transfer to info@thevideogram.nl. We will respond to your request as soon as possible, but no later than within four weeks.
How we secure personal data
The Videogram takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at info@thevideogram.nl.
Filing a complaint
We would also like to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: autoriteitpersoonsgegevens.nl.
